Effective Date: [Add Date]
Website: https://hamdancreation.in

Thank you for shopping with Hamdan Creation. We take great care in delivering high-quality products, and your satisfaction is important to us. This policy outlines our process for returns, exchanges, and refunds.

1. Return Eligibility

  • Products can be returned within 7 days of delivery.
  • Items must be unused, unwashed, unaltered, and in their original packaging with all tags and labels intact.
  • Returns are not accepted for customized or stitched products, accessories, or items purchased during a sale or clearance event.

2. How to Request a Return

To initiate a return, please contact our support team via:
📧 abuhorairaansari42@gmail.com
📞 +91 6388701440

Please include your order number, reason for return, and clear images of the product (if damaged or defective). Our team will review your request and guide you through the return process.

3. Damaged or Defective Products

If you receive a damaged or defective item, please notify us within 48 hours of delivery with photos or videos as proof. We will arrange for a replacement or issue a refund after inspection.

4. Refund Process

  • Once the returned product is received and inspected, we will notify you about the status of your refund.
  • Approved refunds will be processed to your original payment method within 5–7 business days.
  • Shipping or COD charges are non-refundable.

5. Exchange Policy

  • Exchanges are allowed only for size issues or damaged items, depending on stock availability.
  • In case the requested size or product is unavailable, a refund will be issued instead.

6. Non-Returnable Items

Certain items are not eligible for return or refund, including:

  • Custom-tailored or altered products
  • Items purchased during sale/discount periods
  • Gift cards or e-gift vouchers

7. Contact Us

For any questions related to returns, refunds, or exchanges, please contact us at:

📧 abuhorairaansari42@gmail.com
📞 +91 6388701440